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Blog Posts and Articles

HOW TO BE A BETTER MANAGER - October 23, 2012 - Posted by Coach Dan at 5:57 pm

Sometimes in order to be better at what we do we just need to have a reminder. In the rare moments when we have sat still and quiet and are trying to figure things out, we just need that little tap on the shoulder, that slight thump on the forehead to... [Read More]

WHERE BASEBALL MEETS BUSINESS - October 11, 2012 - Posted by Coach Dan at 10:37 am

With the baseball playoffs in full swing it’s probably also that time of the year for me to go on one of my many annual rants about how I think that we make business success all too hard. In most cases the basics are ignored in favor for the latest... [Read More]

HEY, WHAT WENT RIGHT HERE? - December 27, 2011 - Posted by Coach Dan at 4:24 pm

I’m always amazed at how much time is spent in business pointing fingers, looking for blame, finding fault and holding endless meetings on what went wrong and who screwed up and why! Countless upon countless hours, weeks and months are wasted and lost... [Read More]

CUSTOMER SATISFACTION UNDER THE MICROSCOPE - December 13, 2011 - Posted by Coach Dan at 4:31 pm

Customer satisfaction has come under a microscope. It was necessary and overdue. And what was found was not a surprise. Satisfy your customer or they will leave you. And, they will leave you because there are too many options. Customer satisfaction now... [Read More]

The POWERFUL SALES and MARKETING PLAN - November 25, 2011 - Posted by Coach Dan at 9:39 pm

It is essential for every start up business or established business to have at the least a sales and marketing plan. The simple act of thinking through some basic key questions will help any business person raise the odds on success.  Every business... [Read More]

IT’s YOU that Counts - November 15, 2011 - Posted by Coach Dan at 4:39 pm

Have you ever noticed how a certain business location can seem to be cursed? It’s the place where businesses go to die, and then an owner comes along that thrives in the same location. What was the difference all of the others that did not survive and... [Read More]

THE HIGH COST OF BAD CUSTOMER SERVICE - November 8, 2011 - Posted by Coach Dan at 5:09 pm

My role as a business coach many times focuses on helping business owners understand the importance of mastering the basic expectations of their customers. And believe me, it is these basic practices, poorly managed, that create the perception of poor... [Read More]

Mackay: Taking Risks Rarely Ends with Regret!

I have never met anyone who left his or her job – whether fired or voluntarily – who started his or her own business and regretted it. What these people always regret is not having done it sooner. This includes people who eventually failed... [Read More]

STOP CHASING THE WRONG PRIORITIES

(Over the years I have followed the writings of Marshall Goldsmith, particularly those on leadership. I recently came across this article which I feel is very timely. Personally speaking I know how hectic and crazy life can become as an entrepreneur or... [Read More]

THE GOLDEN RULE OF NETWORKING

(One of my all time favorite business authors is Harvey Mackay. His books are filled with solid, street wise information that is the kind of information that is needed in today’s business environment. If you haven’t read Harvey Mackay, start today.... [Read More]

The Parable of Talents by Brian Tracy

The Parable of the Talents is the primary reason for wealth or poverty throughout history. Reasons for Rich or Poor Why do some people retire rich and most people retire poor? This subject has fascinated philosophers, thinkers, mystics and teachers throughout... [Read More]

Where Do You Go for Your Intellectual Feast? By Jim Rohn

(With the Thanksgiving holiday close, It’s not only good to fill our stomachs, but to also fill our heads with the things we’ll need to be more successful in business and life. This is the first in a series of articles to help us get prepared for... [Read More]

Listening Skills by Tom Hopkins

Many salespeople who haven’t yet reached the professional stage think professional selling is exactly the opposite of what it really is. When you entered the selling field, you may have thought, “Now my job is to talk and talk and talk.”... [Read More]

Franchising looks to minority owners for growth in key population areas by Diane Pleuss

{Diane Pleuss is a franchise consultant with FranChoice Inc. and a good friend of FocalPoint Business Coaching of Arizona. FocalPoint is always looking for new franchisees that would be great coaches and has always been a supporter of all minority groups.... [Read More]

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