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Does My Business Need a Focal Point Business Coach?

March 3, 2000 by admin  
Filed under Does My Business Need a Coach?

Why Executive Business coaching for Me and/or my Company?

A Return on Investment for Business Coaching: The Facts!

Coaching is a relatively new industry that started in the United States in the 1980s and has spread world-wide. It has become very popular because it works. A 2001 Manchester study of 100 executives from Fortune1000 companies found that the average ROI (return on investment) was 5.7 times the initial investment in a typical executive coaching assignment. The study found the benefits to companies that provided coaching to executives were improvements in:

  • Productivity (reported by 53% of executives)
  • Quality (48%)
  • Organizational strength (48%)
  • Customer service (39%)
  • Reducing customer complaints (34%)
  • Retaining executives who received coaching (32%)
  • Cost reductions (23%)
  • Bottom-line profitability (22%)
  • Working relationships with direct reports (reported by 77% of executives)
  • Working relationships with immediate supervisors (71%)
  • Teamwork (67%)
  • Working relationships with peers (63%)
  • Job satisfaction (61%)
  • Conflict reduction (52%)
  • Organizational commitment (44%)
  • Working relationships with clients (37%)

According to an International Coach Federation survey, clients typically seek help with time management (81%); career guidance (74%) and business advice (74%). The benefits extend to self-awareness (68%); smarter goal setting (62%); a more balanced life (62%); reduced stress levels (57%); and more self-confidence (52%). 
Other studies reported:

  • MetrixGlobal, LLC a Fortune 500 telecommunications firm reported a ROI of 529% based on survey of 43 leadership development participants. They also found the financial benefits from increased retention raised the overall ROI to 788%.
  • The Xerox Corporation showed that in the absence of follow-up coaching 87% of the skills change brought about by the training program was lost. However good skills’ training is in the classroom, most of its effectiveness is lost without follow-up coaching. For example: Most sales people try out the new skills for a few calls, find that they feel awkward and the new method isn’t bringing instant results, so they go back to their old ways.
  • “Coaching is the only cost-effective way to reinforce new behaviors and skills until a learner is through the dangerous results dip. Once through the dip, when the new skills bring results, they will become self-reinforcing.” — Training and Development Journal.

Contact us NOW to learn more about Professional Business coaching for you and your Business through FocalPoint Business Coaching of Arizona!

Executive Coaching Industry Comments

Don’t take our word for it. Read what others have to say about the power of executive coaching.
For years, CEOs of some of the most successful and largest companies have relied on executive coaches. Henry McKinnell, CEO of Pfizer, Meg Whitman, CEO of eBay, and David Pottruck, CEO of Charles Schwab & Co., are just a few who rely on a “trusted adviser. ~ The Business Journal

The leaders of organizations such as Alcoa, American Red Cross, AT&T, Ford, Northwestern Mutual Life, 3M, UPS, American Standard, the federal governments of the United States and Canada are convinced that coaching works to develop people and increase productivity. ~ Consulting to Management

Corporations believe that coaching helps keep employees and that the dollar investment in it is far less than the cost of replacing an employee. ~ David A. Thomas, Fitzhugh professor of Business Administration, Harvard Business School mployers are shocked at how high their ROI numbers are for coaching. He recalls a large employer in the hospitality industry saved between $30 million and $60 million by coaching its top 200 executives. ~ Alastair Robertson, Manager of worldwide leadership development, Accenture

In one 2004 study, executive coaching at Booz Allen Hamilton, the business consultants firm, returned $7.90 for every $1 the firm spent on coaching. ~ MetrixGlobal LLC

Executive Coaches are everywhere these days. Companies hire them to shore up executives or, in some cases, to ship them out. Division heads hire them as change agents. Workers at all levels of the corporate ladder are enlisting coaches for guidance on how to improve their performance, boost their profits, and make better decisions about everything from personnel to strategy. ~ TIME Business News

The Manchester survey of 140 companies shows nine in 10 executives believe coaching to be worth their time and dollars. The average return was more than $5 for each $1 spent. ~ The Denver Post

Xerox Corporation carried out several studies on coaching. They determined that in the absence of follow-up coaching to their training classes, 87% of the skills change brought about by the program was lost. That’s 87 cents in the skills dollar. However good your skills training in the classroom, unless it’s followed up on the job, most of its effectiveness is lost without follow-up coaching. ~ Business Wire

A study featured in Public Personnel Management Journal reports that managers (31) that underwent a managerial training program showed an increased productivity of 22.4%. However, a second group was provided coaching following the training process and their productivity increased by 88%. Research does demonstrate that one-on-one executive coaching is of value. ~ F. Turner, Ph.D. CEO Refresher

Business Coaching is needed today more than ever as a critical tool for organizational change… Change is essential for an organization to grow and adapt to today’s rapidly shifting marketplace…In changing from old hierarchical models to relational models for leading and influencing, businesses are creating coaching cultures that encourage organizational learning. Coaching has emerged as the best way to help individuals learn to think and work together more effectively. ~ Georgetown University, Center for Professional Development. 

Booz, Allen & Hamilton’s Ed Cohen, Director for Professional Excellence says; “We hire outside certified coaches to help our executives fill in minor gaps that may not have shown up earlier in the person’s career because those skills may not have been the ones that were needed to help them rise to their present level. ~ The Edge

Employees at Nortel Networks estimate that coaching earned the company a 529 percent “return on investment and significant intangible benefits to the business,” according to calculations prepared by Merrill C. Anderson, a professor of clinical education at Drake University. ~ Psychology Today

Kodak has initiated a coaching program focusing on employee productivity and retention for a 1,000 employee unit. The coaching results obtained to-date confirm double-digit productivity increases. ~ Society for HR Management, 

Executives in this study believe that the top three personal characteristics of an effective executive coach are the ability to form a strong “connection” with the executive, professionalism, and the use of a clear and sound coaching methodology. Fifty-six percent of the executive group focused on personal behavior change, forty-three percent identified enhancing leader effectiveness, forty percent focused on building stronger relationships, seventeen percent used the coach for personal development, and seven percent used their coaching sessions to work on better work-family integration. Coaching helps Vodafone to change its command and control culture to one based on coaching and collaboration. This report states that coaching was the prime reason for the company’s ascension to the top rung of its industry. The company instituted one-to-one coaching and coaching skills training and has created a coaching culture from the top down. Coaching also increased manager recognition of staff development as a key role to success. ~ Human Resource Management International Digest

…business coaching, is a trend that’s exploding among small businesses and entrepreneurs nationwide. It’s estimated that up to 20% of American small businesses are using them, up from 4% just four years ago. ~ Chicago Business

“Managers describe an average return of $100,000–about six times what the coaching costs their companies.” –FORTUNE Magazine

Results of a coaching poll of mostly FORTUNE 1000 companies: The respondents were executives from large companies who had participated in coaching programs to improve their mental capacities. “The survey demonstrated that the participants valued the coaching at 6X the cost paid by their company. So, an $18,000 program investment generated value at approximately $108,000. -Fortune Magazine 

-Psychology Today : ”Employees at Nortel Networks estimate that their coaching programs earned the company a 529 percent “return on investment and significant intangible benefits to the business,” according to calculations prepared by Merrill C. Anderson, a professor of clinical education at Drake University.”

Questions? Contact us NOW!

Winning Coaching Services

March 2, 2000 by admin  
Filed under Winning Coaching Services

FocalPoint Business Coaching of Arizona is owned by Certified Business Coach, Dan Creed. The FocalPoint of the company is to work with business people that fall in a number of categories:

  • Entrepreneurs
  • Sole Proprietors
  • Small to Medium sized businesses
  • Sales and Marketing professionals and teams


FocalPoint Business Coaching of Arizona
 offers business coaching in a number of different forms:

  • One-on-One, confidential and face to face Executive coaching. One person, one coach
  • Telephone based Executive coaching.
  • Group Coaching: The coach works with groups of no more than ten people per group. If a company has more people that would fit into a group coaching scenario then another group of ten would be formed.

Coaching is facilitated in weekly, confidential one-on-one sessions. Sessions last approximately (1 – 1 1/2) hours, preferably on the same day each week. Sessions may run longer if your coach has available time. To check on availability send us a message Now!

FocalPoint Business Coaching of Arizona offers a diverse curriculum of teaching and coaching. 

This curriculum is focused on two distinct areas. 

A. THE STACK: We will utilize (4) coaching modules, created specifically for FocalPoint by Brian Tracy and Cam Frazier. Each module includes (12) sessions and each is covered over an approximate period of (3) months. The modules cover four very specific areas of coaching that over time have proven to be the key elements of a business or business persons success. The Modules include; 

  1. Module 1: Gain Power Through Clarity
  2. Module 2: Increase Your Effectiveness
  3. Module 3: Grow Your Business
  4. Module 4: Become a Leader

B. A second and very important element to the FocalPoint Business Coaching of Arizona Program consists of on-going conversations with the customer. Then based upon immediate needs and challenges, coaching solutions are customized to the specific needs of the customer. Issues covered might include:

  1. Time Management
  2. Strategic Planning
  3. Executive mentoring
  4. Masterminding
  5. Brainstorming
  6. Sales Management
  7. Sales training
  8. Sales tracking
  9. Sales strategy
  10. Presentation and speaking skills training
  11. Market entry planning and assistance
  12. DISC/PIAV assessments and evaluation
  13. Executive level strategic plan development
  14. Marketing and creative review and development
  15. Strategic channel development
  16. Employee evaluation
  17. Funding

FocalPoint Business Coaching of Arizona is “Rigidly Flexible” with each customers curriculum. This means that we will have a plan that fits the customers very specific needs that will represent a powerful and immediate impact on their business. What are your growth needs? Contact us NOW!
Coach Dan says:

“Our goal is to help you meet your personal and business goals faster that you ever imagined!”

DISC Assessment

March 1, 2000 by admin  
Filed under Winning Coaching Services

How many times have you lost an important sale, or didn’t close an appointment, or didn’t sell an idea and wondered why? Have you, as a manager, ever found yourself saying, “We can’t find the right people to work?”

It could be because you are selling and talking and presenting the same way to everyone. When it comes to employee issues, you could be hiring the wrong people for the job, wasting your valuable time and money simply because you didn’t know enough about the applicant.

There is a suite of smart tools that’s now available from FocalPoint Business Coaching of Arizona to you, that is making an impact on business people and their business.  FocalPoint Business Coaching of Arizona is proud to provide you with these affordable tools and training that will pay for their selves 100 fold and change you and your business forever!

The technical term for this powerful set of tools is called The Psychometric Profiling Process or the DISC Profile. Through this process, in layman’s terms, we better understand:

  • How we do what we do
  • Why we do what we do

The entire suite of DISC Profile assessments is web based for your convenience. It will take you or your employees, or better yet your applicants less than ten minutes to complete the profile and you receive the completed Assessment report immediately by e-mail. It’s that easy. Your FocalPoint Business Coaching of Arizona coach can help you get started today! Click HERE to schedule a free meeting to learn more about the DISC Profile and how it could change your career and life!

Don’t delay! Many owners and managers will not make a hiring move without these tools! They CAN make an immediate difference in you and your business. Ask your coach today about the affordable pricing packages available for yourself; your employess; your prospective clients. Leave us a message now and we’ll talk about making you money with DISC and saving you money with our “market best” pricing!

” Let me help you put these valuable tools to work for you and your business today!”
 - Coach Dan


The PPP Assessment Suite

Psychometric Profiling Process (PPP)

FocalPoint Coaching of Arizona offers a full range of products for the individual business person, their staff and job applicants:

  1. The DISC Profile:
    • D = How you approach and respond to problems
    • I = How you interact with others and attempt to influence them
    • S = How you respond to change and variation
    • C = How you respond to rules and procedures
  2. The DISC Profile and Assessment measures how we act. The DISC Profile identifies your (or your employees) communication style, highlights strengths and weaknesses and focuses on observable behavior and emotions. Based on your communication style the assessment will provide insights on how to interact with others who have different styles. This portion of the assessment alone has helped businesspeople improve sales; win more negotiations and improve their bottom line by 50% or more.

    DISC Components:

    The bottom line is that different behavior styles require different communication styles. The DISC Profile helps you to know your style and how to immediately identify the styles of others in order to communicate with them better and win more deals. Click here to request more information.

  3. THE JOB DISC Assessment:
  4. QUESTION: What if you were able to directly compare your employee’s specific strengths and (areas of improvement) with the specific demands of their jobs? What if you could see exactly how much of a “fit” there is between each person and their position at you company?

    ANSWER: You can now ensure that you are 1) maximizing each person’s potential and/or 2) selecting the right person for the job the first time around with the JOB DISC Assessment!

    FocalPoint Coaching of Arizona now has the ability to do this for you. We will allow you to take an applicant or a current employee and match their abilities to the requirements of the position. We create a “Template for Success” for each role and directly compare your candidates or employees to that template. This is a powerful tool that will save a businessperson/owner/manager tens of thousands of dollars over time by hiring the RIGHT people and not hiring the WRONG people. This is an invaluable tool!